How can I switch on the notifications about new incoming messages?

admin 20:26 19 APR 2024

When a user receives a new message on the PRIVATE GUIDE WORLD platform, we immediately send two notifications to the sender and two notifications to the receiver. The first notification is sent to the user's registered email address, and the second is sent as a push notification in the mobile application. They will look like in the image below:

push-notification and email notification from Private Guide World

To enable notifications for new incoming messages on the PRIVATE GUIDE WORLD platform, follow these steps:

  1. Log in to your profile on the application or website.
  2. Navigate to the SETTINGS section.
  3. Select the notifications you wish to receive.

In Mobile Application it will look like this:

Notification settings in PRIVATE GUIDE WORLD mobile ApplicationOn website it will look like this:

Notification settings on the PRIVATE GUIDE WORLD website

Please note that if you're not receiving notifications when new messages arrive, it's essential to check both your profile settings and your phone's general notification settings.

The notification settings on your phone may vary depending on the model. For assistance with adjusting these settings, we recommend contacting your phone's seller.

If you continue to experience issues with notifications, you can request a notification check from our support team. Simply email us at [email protected], and we'll ensure that your notifications are functioning correctly.

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