I lost access to my old email or want to use a different one. Can I change the email address on my PRIVATE GUIDE WORLD profile without creating a new account?

Yes. You don’t need to create a new profile. We can update your registered email address while keeping your account data safe and unchanged.

Here’s how the process works:

1. Send a request from your currently registered email address (the one connected to your account) to support@pg.world

2. In your request, clearly state the new email address you want to use.

3. Once we receive your request, we will update your profile with the new email address.

4. All your account data, including your password, tours, and messages, will remain the same.

5. We will send you a confirmation as soon as the change has been completed.

⚠️ Important:

• For security reasons, we usually process requests only if they come from your registered email address.

• If you no longer have access to your old email, please contact our support team. In such cases, we may ask for additional verification (e.g., profile details, uploaded documents, or other personal identifiers) to confirm ownership of your account.