- FAQ ―
- FAQ answer
It happens that your profile does not pass moderation because of an inappropriate AVATAR photo and we kindly ask you to change your avatar picture. The picture has to be of good quality, your face has to be shown clearly and focused. You must be alone in this picture, to use other people's images is not allowed! Our service is for searching for Private Tour Guides so it is very important for our tourists to see what their tour guide looks like precisely, they are not happy to see your company logo or any other abstract image on avatar place. They do not care about any company, but they DO CARE about your look!
And very often a good avatar picture becomes a reason why tourists choose one tour guide but not others!
So now your profile was not moderated but rejected and it is not in search for tour guides in your city till the moment you change your avatar picture.
If you have any difficulties with uploading and rotating pictures in your profile (avatar) or tours, please watch the tutorial video (in English) with some instructions on our YouTube channel
When you are satisfied with your photo rotation and zooming please do not forget to press the green button ✅ as a validation of your final choice and then SAVE on the bottom of the page to save all the new information or pictures you added during the editing!
Thank you for your understanding!