Privacy policy

Our company is committed to protecting the user’s privacy. By using our Services, you agree to the terms of the Privacy Policy. Therefore, before we start working, please read carefully what information we collect, how we use it ensuring its safety.

Personal data

  • When ordering or registering on our site, when required, you may be prompted to enter your e-mail address, mailing address, phone number, credit card information or other details.
  • During your visits to the web-based resource, the system can automatically collect technical information as the browser type, Internet Service Provider name, number of visits and other parameters that do not allow to identify a specific person. To do this, we use cookies.
  • If you disable cookies, certain functions will be also not available. However, you can still place orders.

Methods of use of the collected data

All information is used exclusively within the requested Services and to improve quality of service. With the prior consent of the visitor we can send to his e-mail or by phone our actual newsletter. Some facts provided are used to develop new and enhance existing Services to improve quality of service.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these services.

Cooperation with Google

  • Google's advertising is subject to the rules of the Service: https://support.google.com/adwordsPolicy/answer/6008942?hl=en&rd=1
  • On our website we use Google AdSense ads.
  • We, and third party vendors, including Google, use cookies, to summarize data on the user's interaction to displays of advertising and other service functions.
  • Users can use Ads Settings to manage the Google ads they see. Alternatively, they can opt out of interest-based Google ads.

Personal data disclosure

The Company does not disclose personal data to third parties without the permission of the owner. If desired, during the communication either party, guides and clients, may choose to exchange their contact information. The portal does not perform such actions. Personal data may be used only if required by law or to protect our rights in court.

Security

To protect your personal information from unauthorized access or unlawful destruction, we use a number of measures, including:

  • Regular site inspection to track down the presence of malicious code;
  • We do not use the SSL protocol;
  • Restricted access to the data to all employees, except for those who need it directly for the provision of the Service.

Guidelines for creation of an account:

  • Do not use the same password on different resources or passwords that are too simple;
  • Use long passwords having more than ten characters, containing a combination of upper and lower case letters, numbers and other characters;
  • Keep the password secret and periodically change it.

Data transfer outside the European Union

Currently, the Private Guide World stores its content on cloud servers using Vultr Holdings Corporation and Amazon Web Services, Inc. These cloud servers are currently located in Amsterdam, Netherlands and Northern Virginia, USA. Some information in the cloud can be duplicated in different parts of the world to ensure fast delivery. This is achieved through the use of "cloud delivery networks" or CDNs, such as Cloudflare.

Period of storage of personal data

We will delete your personal data if it is no longer relevant for the purposes for which you have given consent, or if you have withdrawn your consent. The only exceptions are cases in which the Private Guide World has not received legal requirements and permission to store your personal data.

Rights of the user

At user’s request, we are obligated:

  • To restrict the processing and use of their personal data;
  • To delete their personal data upon first demand;
  • To not send them informational and marketing messages in cases when they do not agree to processing and use of their personal data, unless such messages are required by the Terms and Conditions for using the Private Guide World service.
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