- Private Guide ―
Yes, Private Guide app is absolutely free. Travelers pay only for the tours personally to the guide.
You cannot delete your account in your personal member area by yourself. Send us an email (the address is given in "Contact us" at the bottom of the page), and within 30 minutes your page will be removed by the administration.
To get technical support, send us an email. The address is given in "Contact us" at the bottom of the page.
If you just signed up, or made some changes to your profile, the information is not immediately displayed on the site. At first, it will be checked by the administration. This is to avoid appearing compromising photos or offensive messages at the site. The moderation lasts for a maximum of 30 minutes.
You can make changes one of two ways: through the menu in the upper right corner (1), or by selecting the desired option on the profile panel (2). Save the changes by clicking "Save" at the bottom of the page.
Do not block pop-up windows without reading the information. By blocking pop-ups, you can disable useful features (as password saving), which you then can enable only through technical support.
A completely filled in profile is more efficient because:
To find a guide in the same region, choose the menu "Search guides nearby" and turn on the location data service. The filter will select users.
The Service features are aimed to provide to users with detailed information about the guide that they see fit to tell about themselves. The responsibility for its faithful representation rests with guides. Nevertheless, we are committed to develop the existing reviews section to help the tourists share their experiences.
The service is absolutely free of charge for tourists. Guides, starting from the second month of registration, will pay a nominal fee. This money will be spent on the improvement and development of the service.
To start a dialogue, please sign up. It is enough information to specify your email address and password. The sign up is necessary to be able to share your impressions of communicating with the guide.
Choose a guide you would like to start a dialogue with, go to his profile and choose "Message" from the menu. If you want to talk to multiple users, click on "Bulk message". Then you can start a dialogue with the users you have chosen.
Your personal correspondence is only visible to you and the person who you are talking with. This information is not available to other users.