Please ensure that your profile is complete by adding a clear and focused photo of yourself as a local tour guide. The picture should be of good quality and show your face clearly. You must be alone in the photo, as using someone else's image is not allowed. As our service is designed for tourists looking for local private tour guides, it is essential that they can see what their tour guide looks like. Therefore, it is necessary to avoid using company logos or abstract images in your avatar's place. Your appearance and professional career matter to potential clients, and a good avatar photo can even be the deciding factor for choosing a tour guide.
Before your profile can appear online, our moderation system will verify your information. If you edit your profile (description or picture), it will need to go through moderation again. This process typically takes up to 24 hours, depending on the queue. Only after your profile passes the moderation process will it become visible to other users. To ensure a smooth approval process, please follow these simple rules:
Do not include contact information in your profile, tour descriptions, pictures, or any files attached. You can always share your contact information with tourists in private messages if necessary. By contact information, we mean phone numbers, website links, email addresses, and social network profiles.
When a tourist sends you a message or inquiry on our platform, you will receive immediate notification via Push notification in the Application and by email. Please make sure to check your spam folder in case the email notification goes there. To respond to any message or inquiry, follow the link provided in the notification or log in to your account on our platform via the website https://pg.world or the App. Once you are logged in, go to the CHATS/DASHBOARD section to view all received messages. To reply, enter your response, add your contact information, and tap on the SEND button. Please keep in mind that you will only be able to respond to messages if your account is active.