FAQ

  • If I sign up to the site, who will have access to my personal data?
    The Company does not transmit personal data to third parties without the consent of the owner.
  • How do I use filters in the application? There are too many guides registered, it is difficult to see all the profiles.
    To limit the number of potential guides, open the filters tab (if you have already chosen a country or a city, it is displayed in the upper right corner of the screen), select the status of the users "Online only" and languages that should speak the guide.
  • Where do I download the app?
    The applications are available for downloading on Google Play and App Store. The links are given at the bottom of the page.
  • If I have a conflict with a guide, will the web site contribute to its solution?
    The web site is not involved in resolving disputes. Parties independently come to a compromise. For details, see "Terms of Use".
  • Does the web site have a paid online promotion? I do not get requests from tourists.
    We do not use the subjective ratings. To make your profile popular, we recommend filling it out to the maximum.
  • The profile data is divided into public and private. What do I need it for and how do I use it?
    The private data has two functions. First, it is necessary for your convenience. You can specify your contact information (e.g. phone number or Skype) in your profile and hide it from public access.
  • Which operating systems are supported by the application?
    The app works on Android and Apple.
  • How do I pay for the guide services?
    Tourists transfer payment directly to the guide. The Service is not involved in this.
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