FAQ

How do I renew my subscription or reactivate my inactive account on PRIVATE GUIDE WORLD?

admin 21:19 03 MAR 2024

Suppose your subscription has expired or your account is displaying as inactive on PRIVATE GUIDE WORLD. In that case, you can easily renew or reactivate it to continue enjoying the benefits of our platform. Here's how:

  1. Renewing Subscription: If you're a registered tour guide on our platform and your subscription has expired, you can renew it at any time. Log in to your account and navigate to the "Subscription" section in your profile settings. Follow the prompts to select your desired subscription plan and make an online payment using your preferred payment method.

  2. Reactivating Inactive Account: In the event that your account is displaying as inactive, it may be due to an expired subscription or other reasons. To reactivate your account, log in to your PRIVATE GUIDE WORLD account and check for any notifications or prompts indicating the status of your account. If necessary, follow any instructions provided to reactivate your account or contact our support team for assistance.

Remember, even with an inactive subscription, your tour guide profile remains always visible to tourists on our platform, and you can continue to receive messages and requests. Renewing or reactivating your subscription ensures uninterrupted access to our platform's features and services.

Here is a video tutorial in English + subtitles in 57 other languages demonstrating the online payment process step-by-step. Click the image below to watch this video on YouTube channel @PrivateGuideWorld:

Video on how to pay subscription

If you have any further questions or need assistance with renewing your subscription or reactivating your account, please don't hesitate to contact our support team by email [email protected] or in social networks. We're here to help!

Wrong e-mail
Wrong password
I’m a tourist
I’m a guide
Please first choose who you are!
Incorrect First name!
Incorrect Last name!
Incorrect e-mail
Incorrect password!
You have to accept the terms of use!
Lost your password? Please enter your e-mail. You will receive a link to create a new password! (Check the SPAM box in case...)
Error message here!
Invalid captcha!
Close