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- FAQ answer
Thank you for contacting us and expressing your concerns. We truly understand that you need to get timely responses when planning your travel.
While we strive to ensure prompt communication between travelers and tour guides on our platform, we must also let you know that tour guides operate independently and may have various reasons for not responding quickly to questions.
While we, as a platform, cannot directly influence tour guides' response times, we empower you to take a proactive approach. We encourage you to reach out to multiple tour guides in your desired destination. This not only increases your chances of receiving a response but also puts you in control of your travel plans.
In your case, we recommend you contact more tour guides in the area through our platform by sending a GENERIC REQUEST to all local tour guides speaking your language. It will increase your chances of receiving a faster response and compare the offers! By expanding your outreach, you'll have a better chance of finding a guide who can accommodate your travel plans and provide the services you're looking for.
On our YouTube channel @PrivateGuideWorld, in the section TUTORIAL VIDEOS, you can watch a video about the available functions of our service in Russian, English, French, Italian, Spanish, German, Turkish, and Portuguese (plus you can choose subtitles for 84 other most popular languages such as Greek, Arabic, Chinese, Swahili, Hebrew, Bengali, Korean, Hindi, Japanese, etc). For example:
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You can use the same steps to find a local tour guide anywhere, everywhere!
We apologize for any inconvenience this may have caused and appreciate your understanding.
If you have any questions, please contact our support team by email at [email protected] or on social networks. We are here 24/7/365.