FAQ

I sent a request to a tour guide, but after three days, I haven't received a reply. Can you help me?

admin 20:08 23 MAR 2025

Thank you for contacting us and expressing your concerns. We truly understand that you need to get timely responses when planning your travel.

While we strive to ensure prompt communication between travelers and tour guides on our platform, we must also let you know that tour guides operate independently and may have various reasons for not responding quickly to questions.

While we, as a platform, cannot directly influence tour guides' response times, we empower you to take a proactive approach. We encourage you to reach out to multiple tour guides in your desired destination. This not only increases your chances of receiving a response but also puts you in control of your travel plans.

In your case, we recommend you contact more tour guides in the area through our platform by sending a GENERIC REQUEST to all local tour guides speaking your language. It will increase your chances of receiving a faster response and compare the offers! By expanding your outreach, you'll have a better chance of finding a guide who can accommodate your travel plans and provide the services you're looking for.

On our YouTube channel @PrivateGuideWorld, in the section TUTORIAL VIDEOS, you can watch a video about the available functions of our service in Russian, English, French, Italian, Spanish, German, Turkish, and Portuguese (plus you can choose subtitles for 84 other most popular languages ​​such as Greek, Arabic, Chinese, Swahili, Hebrew, Bengali, Korean, Hindi, Japanese, etc). For example:

  • "Find a Local Tour Guide in Rio" - Planning a trip to Rio de Janeiro? Let us guide you through this breathtaking city's vibrant streets and hidden gems! Today, we're excited to share step-by-step instructions on finding the perfect local tour guide in Rio (or anywhere else) on the PRIVATE GUIDE WORLD platform at www.pg.world. This 3-minute video is available on our YouTube channel @PrivateGuideWorld in English, French, Italian, Spanish, and Russian (+ subtitles in 84 other languages, including Greek, Arabic, Chinese, Swahili, Hebrew, Bengali, Korean, Hindi, Japanese, etc.). Tap the image below with a goalkeeper:
Watch the tutorial video How to find a local tour guide in Rio
  • "Find a Local Tour Guide in Tokyo, Japan" - Find the perfect local private tour guide in Tokyo in just a few clicks on the Private Guide World platform, available on desktop computers, laptops, tablets, and smartphones! Download the free Private Guide app for Android and iOS (the link to download the App from Google Play and Apple Store is at the bottom). This video has English narration and subtitles in 84 languages for your convenience, and it explains how to find, choose, and communicate with local tour guides worldwide. Make your Japanese tour memorable with Fuji!
How to find a local tour guide in Tokyo on the Private Guide World platform at www.pg.world

You can use the same steps to find a local tour guide anywhere, everywhere!

We apologize for any inconvenience this may have caused and appreciate your understanding.

If you have any questions, please contact our support team by email at [email protected] or on social networks. We are here 24/7/365.

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