I have booked some excursions through Private Guide, but before I honor these bookings, I need to be more confident about the security/safety the guides offer. So, what can you tell me about the safety matters during these private excursions? How do you select the guides? What sort of safety guarantee do you offer the tourists taking a tour with one of your private tour guides? Thank you in advance for your prompt answer.

Thank you for using PRIVATE GUIDE WORLD to connect with local tour guides worldwide. I’d be happy to explain how our platform operates and provide insights into safety considerations when booking private excursions.

First, I’d like to address an important point — PRIVATE GUIDE WORLD does not facilitate bookings or tour payments. Our platform serves as a global directory where travelers can discover independent tour guides, view their profiles, and contact them directly to arrange tours. The actual booking, negotiation, and agreement occur between you and the chosen tour guide without our direct involvement. This means that PRIVATE GUIDE WORLD does not offer centralized security guarantees, as we do not act as intermediaries in transactions or tour operations.

Regarding tour guide selection, we operate on an open-platform basis. Any individual offering tour services can create a profile, present their experience, and provide relevant credentials (such as licenses, certifications, and reviews from past travelers). Some guides upload official documentation, while others may rely on customer feedback and personal introductions to establish credibility. We believe transparency is key — travelers can assess the information available and make informed decisions based on their preferences and requirements.

Given the nature of private arrangements, we strongly encourage travelers to conduct their own due diligence before finalizing any tour. This includes:

• Reviewing the tour guide’s profile — checking photos, descriptions, past traveler reviews, and uploaded credentials.
• Communicating directly: Engaging in detailed discussions with the tour guide to gauge their professionalism, responsiveness, and clarity in communication.
• Asking specific safety-related questions — such as the itinerary details, emergency preparedness, and local regulations.
• Verifying external references — seeking additional traveler testimonials or checking whether the tour guide has a presence on other online travel resources.

While PRIVATE GUIDE WORLD does not provide safety guarantees, we do our best to maintain a transparent and informative platform where travelers can make educated choices. If you ever feel uncertain about a tour guide’s credibility, we recommend considering alternative options or requesting further proof of their qualifications.

I hope this helps clear up your worries. Wishing you a safe and enjoyable experience in Africa!

If you have any questions, don't hesitate to contact our support team by email at [email protected] or on social networks. 

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